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FREQUENTLY ASKED QUESTIONS
Can I pick up my negatives so I don't have to pay return shipping? No :( because I don't have an open storefront, there's no good way for people to freely pick up their negatives. However, shipping is always $2 for the whole order, regardless of how many rolls you have (I typically eat a dollar or two on this, but I want to encourage people to keep their negatives.) If you don't opt for the shipping, I'll archive your negatives in case you ever change your mind.
Why are you less expensive than bigger film labs?
I can't provide the same speed, consistency, or range of services that a major film lab offers, but I make up for it in the price. All film is processed, dried, sleeved, and scanned by hand. And while I take great strides to maximize quality control, I lack the resources of a major film lab, and I will make mistakes. For this reason, I don't recommend my services for professionals or for any film that has extreme significance to you. Major labs provide perfect, repeatable consistency, pristine negatives, and quick turnaround times. The work they do is great, but it comes at a price. I want to provide a cheaper alternative for hobbyists, students, and broke people who love film but don't need perfection every time.
How big are your scans? scans are approx. 2970x1840px and about 6MB each (larger for .tif and .raw)
How long is your turnaround time? My goal turnaround time is 7 days, but it may be more or less depending on order volume. If you need your film back quick, I recommend a major film lab like Dunwoody Photo.
Do you develop disposable cameras? If so, how should I check out? Always! Disposable cameras are typically - you guessed it - 27 frames, so you can use the 24 exposure option to check out.
Do you process 120, 220, 110, etc.? What about large format? Currently, I'm only set up for 35mm. I can develop 120 and 220 by request but I don't have an efficient way to scan them.
I have this weird old film. Can you develop it?
Probably! Even if it calls for a process that no longer exists (e.g., the K-14 process used for Kodachrome) it can probably be processed in B/W chemistry. Nothing is ever guaranteed with older films, but I can probably pull some sort of image from it. I also typically recommend opting for push processing for old and expired film.
I <3 slide film! Do you process E-6? I also love slide film, but currently it's not financially viable for me to keep the chemistry around. But I can always cross-process it in C-41 chemistry by request. I'm also happy to attempt a method that approximates E-6 using a combo of B/W and C-41 chemistry, plus a manual fogging step, ultimately resulting in a color positive. This is a very non-standard and DIY process that may have varied results, but I'm willing to take the risk if you are. Just let me know in the requests section when you check out.
How do I get my film to you? My lab is located in the studios of The Bakery East Point. I have a dropbox set up there for physical drop-off, or you can always send your film by mail. The mailing address is:
twentysevenframes
1526 E Forrest Ave
Suite 100
East Point, Ga 30344
The same address should take you to the dropbox, which is set up right outside the entrance to The Bakery's space, which is in a big office building right across from Dairy Queen. The drop-box is accessible 24/7. Just make sure you complete your order here before dropping off so I know what to do with your film!
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